Privacy Policy
Hands On Massage respects the privacy of all clients and handles personal and medical information with care. This privacy policy explains how we collect, use, and protect your data in accordance with the WGBO (Medical Treatment Contracts Act).
Client Records
As a healthcare provider, I am legally required to maintain a record of you. This record contains notes about your health status and information about examinations and treatments performed.
Careful Handling of Data
Your personal and medical information is treated with the utmost care. The practice ensures that unauthorized persons have no access to your data. Only the treating therapist has access to your client record and is bound by a legal duty of confidentiality.
Use of Data
Your data may be used for the following purposes:
- Referral to other healthcare providers - only with your explicit consent
- Substitute coverage during absence - for continuity of care
- Anonymous peer consultation - for professional quality improvement
- Financial administration and claims - for billing purposes
- Other purposes - only with prior written consent
Retention Period
Client records are retained for 15 years in accordance with legal requirements.
Privacy on Invoices
Treatment invoices only contain information necessary for insurance claims: name, address, date of birth, treatment date, brief description, and costs. No detailed medical information is included on invoices.
Your Rights
You have the right to:
- Request access to your record
- Request correction of incorrect data
- Request a copy of your record
- Object to certain processing activities
Questions?
For questions about your privacy or the use of your data, you can contact the practice using the contact details on the main page.